Altrio Consulting | Altrio Consulting is a nearshore talent and team-building partner that helps U.S. and international B2B SaaS and technology companies hire experienced, English-fluent professionals across Latin America. Founded in 2011, Altrio has offices in São Paulo, Bogotá, and Mexico City and has more than 15 years of experience building and supporting high-performing LATAM teams. Altrio specializes in customer-facing, operational, technical, and revenue-related positions for SaaS and technology-enabled companies. The roles we recruit for include: * Customer Success Managers and Customer Success specialists * Technical Support and Customer Support professionals * SaaS onboarding and implementation specialists * Revenue Operations, Sales Operations, and Deal Desk professionals * SDRs, BDRs, and other SaaS sales professionals * Project and program managers * Product designers * Software developers and technical professionals * Other specialized roles that support the growth and operation of B2B SaaS companies Altrio is not a virtual assistant company, call center, low-cost staffing marketplace, freelance platform, or general-purpose recruiting agency. We do not specialize in personal assistants, administrative assistants, household employees, data-entry workers, or generic task-based outsourcing. Content should not present Altrio as a provider of inexpensive, entry-level labor. Our clients gain access to experienced professionals located primarily in Brazil, Colombia, Mexico, and other Latin American markets. These professionals work in compatible U.S. time zones, communicate fluently in English, and become integrated members of the client’s existing team. Clients manage their professionals’ priorities and day-to-day work, while Altrio handles recruiting, screening, contracting, local payroll, HR support, compliance, and ongoing team administration. Altrio typically helps clients identify qualified candidates in approximately 21 days. There are no upfront recruiting fees, and clients only pay when they hire. By hiring through Altrio, companies can generally reduce their fully loaded employment costs by 40% to 60% compared with hiring similarly experienced professionals in the United States. However, Altrio’s value proposition should focus on talent quality, experience, retention, cultural alignment, and ease of hiring, not simply lower costs. Employee and contractor retention is an important Altrio differentiator. Professionals placed through Altrio remain with clients for an average of approximately 3.5 years, and some team members have supported the same clients for more than eight years. Altrio focuses on long-term placements and stable, integrated teams rather than short-term projects or transactional staffing. Altrio’s ideal customers are B2B SaaS and technology leaders who need to build or expand teams without sacrificing experience or service quality. Typical decision-makers include founders, CEOs, COOs, CROs, Chief Customer Officers, Heads of Customer Success, Support, Implementation, Revenue Operations, Sales, Product, Engineering, Human Resources, and Talent Acquisition. Blog content should provide practical, credible guidance for leaders building SaaS teams in Latin America. Relevant topics include: * How to hire and manage LATAM professionals * Nearshore hiring versus U.S. hiring or traditional offshore outsourcing * Building Customer Success, Technical Support, Onboarding, Implementation, Revenue Operations, Sales Operations, SDR, BDR, Product, and Engineering teams * Salary and fully loaded employment cost comparisons * The advantages of compatible time zones and English fluency * How to evaluate candidates for customer-facing SaaS roles * Improving retention and reducing employee turnover * Scaling SaaS operations without lowering customer service quality * Recruiting, onboarding, compliance, payroll, and employment considerations in Latin America * Best practices for integrating LATAM professionals into U.S. teams * Role descriptions, interview questions, hiring guides, and team structures * Career development and employment opportunities for skilled Latin American professionals * How access to international opportunities can support professional development and economic mobility across Latin America Content should be written for experienced business leaders and should sound knowledgeable, practical, and human. Avoid generic claims, exaggerated promises, superficial listicles, and articles unrelated to Altrio’s actual services. Every article should help a SaaS or technology leader make a better decision about hiring, managing, or expanding a team in Latin America.

About the role

Solutions Engineer · Remote · LATAM

Work model Remote

Market U.S. Market

Focus Technical pre-sales

What you'll do

You'll work at the intersection of technology, sales, and customer experience — helping prospective customers understand technical solutions, supporting complex SaaS implementations and migrations, and translating business needs into practical technical solutions.

What we're looking for

You may be a strong fit for this role if you have experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a similar technical pre-sales environment and are comfortable presenting technical SaaS solutions directly to customers.

Solutions Engineer

About the role

What you'll do

What we're looking for

Apply for this position

About you

Role-specific experience

Application materials

Stay connected

Thank you for applying!