This is a full-time remote role for a Data Engineer. The Data Engineer will collaborate with cross-functional teams to gather, analyze, and document business requirements for data integration projects.

Job Location: São Paulo, Brazil. Open to other LATAM locations for remote work.

• Develop and maintain robust data pipelines using Azure Data Factory and Databricks, ensuring seamless data flow between systems.
• Utilize Databricks for advanced data processing and analysis.
• Design and implement complex stored procedures to support data transformation and implement business validation logic.
• Work closely with the team to ensure data quality, integrity, and accuracy across all systems.

• Fluent in English (natives a plus)
• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5 years of experience in data integration and database development.
• Proficiency in Core SQL and Azure SQL.
• Expertise in Native SQL, Dynamic SQL, and spark SQL.
• Strong expertise in designing and implementing complex stored procedures.
• Experience on OLTP (Online Transaction Processing) systems using SQL Server and contributing to their enhancement and optimization.
• Strong algorithmic programming skills.
• Excellent problem-solving skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and remotely

• Problem-solving
• Detail-Oriented
• Calm under Pressure
• Team Oriented

• 5 years of experience in data integration and database development.

• Daily, weekly activity – emails, calls and conversions
• Client Feedback

• 9:00 -6:00pm US Pacific Time

A CSM will be responsible for providing the best customer experience by building a consultative relationship with customers in order to grow and retain these accounts. Our CSMs will have a strong partnership with the Sales team, as you help customers meet their business objectives while identifying new opportunities to expand the company footprint. From training your customers on the technology platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for driving customers to being delighted in their utilization and adoption of our product.

Job Location: Medellin, Colombia, Mexico City, Mexico or São Paulo, Brazil. Open to other LATAM locations for remote work.

• Own overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction
• Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services
• Develop, prepare, and nurture customers for advocacy
• Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
• Facilitate a quarterly Executive Business Review to review goals, progress and opportunities
• Understand white-space and work to identify and/or develop upsell opportunities
• Advocate customer needs/issues cross-departmentally
• Manage account escalations
• Advocate internally for customer needs and connect on priorities

• Fluent in English (natives a plus), Portuguese and Spanish
• At least 3 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company
• Supply Chain industry experience preferred
• Excellent ability to multitask and prioritize workload
• Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm
• Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner

• Used to building relationships
• Client Friendly
• Problem-solving
• Detail-Oriented
• Calm under Pressure
• Team Oriented

• Logistics or technology background on a customer service/onboarding capacity is ideal or any other position that dealt directly with customer support, especially with technology companies.

• Daily, weekly activity – emails, calls and conversions
• Client Feedback
• Client growth and retention
• Sales partnership results

• 9:00 -6:00pm local time

Sales Development Representatives are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients through prospecting, connect with, educate, and qualify leads before handing them off to the region account executives. SDRs primary role is to move leads through the sales pipeline.

Job Location: São Paulo, Brazil preferred or Bogota, Colombia. Open to other LATAM locations.

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Research accounts, identify key players and generate interest
• Maintain and expand our database of prospects within the assigned territory
• Perform effective online demos to prospects
• Accomplish weekly, monthly, and quarterly activity metric goals
• Negotiate and follow up on contracts and paperwork to take the sale to closure
• Align with marketing on key campaigns for appropriate and effective outreach
• Log all activity from prospecting through hand off or closed Won via HubSpot

• Bachelor’s degree preferred
• Fluency in English is a must
• 2 to 5+ years related work experience
• Familiarity with Salesforce CRM
• Intermediate knowledge of MS Office (Word and Excel) or Google business applications a plus
• Experience with technology remote demo
• Strong familiarity with LinkedIn, including LinkedIn Navigator
• Excellent analytical, written and verbal communication skills
• Independent and detail oriented
• Teamwork oriented attitude

The ideal candidate is passionate about achieving and beating sales targets. The candidate’s primary responsibilities will include building and nurturing prospects, qualifying, and guiding prospects to a closure, and executing through a plan to achieve and beat their sales targets.

Job Location: São Paulo, Brazil preferred. Open to other Brazil locations.

• You will train yourself on the company’s product and solutions so that you present yourself as an expert in our product and thereby better qualify and nurture prospects with appropriate insights
• Jointly create your overall sales plan with your manager and set tracking metrics in place to monitor the plan health to successfully achieve the sales target
• Build and progressively qualify your sales pipeline based on our Ideal Customer Profile (ICP) to support your yearly sales target
• You engage your prospects meaningfully in a respectful but persistent manner so that you can guide your prospects to closure
• You engage with internal team members – pre-sales, product managers, etc and provide your understanding of the market to sharpen our product collaterals and roadmap

• Bachelor’s degree preferred
• Fluency in English is a must
• 1 to 3+ years related work experience
• A proven record of consistently achieving and beating sales targets in a B2B enterprise sales environment for fintech and banks
• Intermediate knowledge of MS Office (Word and Excel) or Google business applications a plus
• Savvy negotiation and objection handling skills – can anticipate sales issues and implement strategies early in the sales process to mitigate.
• Proven experiences of entrepreneurial spirit with being comfortable in uncertain situations while leading to an outcome with positive learnings
• Experience in prospecting and qualifying leads in the B2B enterprise space for fintechs and banks across online and offline channels is a plus
• Familiarity with CRM (Sales Force, Hubspot or others)
• Intermediate knowledge of MS Office (Word and Excel) or Google business applications a plus
• Experience with technology remote demo
• Strong familiarity with LinkedIn, including LinkedIn Navigator
• Excellent analytical, written and verbal communication skills
• Independent and detail oriented
• Teamwork oriented attitude

As an Onboarding Specialist you'll be the mastermind behind our customers' success - managing our customers and carriers experience through your relationships and technical expertise. You'll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one place - our client's platform. You'll wow them with your quick and flawless execution of our carrier and broker onboarding process. The Onboarding Specialist role offers full-time and part-time schedule options for qualified candidates. The part-time option offers the ability to have a flexible, customized schedule targeting about 30 hours per week on average.

Job Location: São Paulo, Brazil preferred or Bogota, Colombia. Open to other LATAM locations.

• Onboarding carriers to our platform - using creativity to solve unique and changing problems, solutioning to decide how a carrier will integrate Leading carrier calls, setting follow-up tasks and action items
• Ability to navigate and understand enterprise level software & diagnose and solve complex technical and operational problems
• Understanding customer and company business objectives to determine and execute on carrier onboarding and compliance goals
• Providing regular updates on onboarding and compliance progress to customers.
• Direct, independent, and regular interaction with customers including presentations and decisions on what work to take on and how to best go about taking on that work
• Maintaining clear, updated, and accurate records in our CRM as well as updating other relevant internal documentation
• Collaborating cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve our product
• Completing strategic projects as assigned and collaborating to complete company and department OKRs
• Acting as a stakeholder and a voice for Operations and our carriers, providing product feedback and serving as a product subject matter expert
• Responsible for achieving individual quarterly OKRs and KPIs

• Bachelor’s degree preferred
• Fluent in English is a must – preference for ex-pat BR residents
• Proficient in MS Office, Google Apps, and CRM tools
• Customer facing experience
• Experience in logistics or SaaS a plus

You love variety and can manage multiple projects at the same time. You can jump from a call to an excel spreadsheet to a cloud CRM with ease, and execute flawlessly in each thing you do. You are obsessively organized, detail-oriented, and driven.
• You thrive in fast-paced environments and are comfortable with ambiguity and lack of structure
• You enjoy solving challenging problems using critical thinking and creativity
• Entrepreneurial spirit - you make things happen and proactively step up when you recognize an opportunity Intelligent with strong verbal and written communication skills
• Superior organization skills and attention to detail
• Comfortable talking to a wide variety of people, including senior leadership Insatiable curiosity - you love learning new things