Free Guide
How to Hire Your First LATAM Customer Success Team
Everything you need to know to build a high-performing Customer Success team in Latin America — from where to find great talent to how to keep them engaged and growing.
Building your first Customer Success team in LATAM can be a game-changer for your SaaS company — if you know how to do it right.
In this guide, you’ll learn practical steps to identify, hire, and retain top talent in the region, plus insights from over 15 years of helping global SaaS companies scale their customer-facing teams with Altrio Consulting.
What You’ll Learn
Why LATAM is the next Customer Success hub
Understand why SaaS leaders are turning to Latin America for talent — cost efficiency, time zone alignment, and strong English proficiency.
How to recruit and onboard effectively
Learn proven methods to source the right profiles, evaluate English and cultural fit, and onboard new hires for long-term success.
How to retain and grow your team
Get insights on compensation expectations, career pathing, and building loyalty in a remote-first environment.
Get your Free Guide!
Building your first Customer Success team in Latin America can feel like uncharted territory — but it doesn’t have to be. In this free guide, we break down where to find top talent, how to assess cultural fit, and what compensation looks like.
Need to Grow or Hire a CS Team?
Tap into Latin America’s incredible talent pool with Altrio Consulting. We’ll help you find, hire, and manage the right people - fast, flexible, and fully aligned with your goals. Let’s build your team together.